Nexthink
Digital Employee experience management
Monitor IT services | End-user engagement | Remotely device action
Stop Guessing and Start Nexthinking
Avoid IT’s Dreaded Nightmare Scenario
The ever-increasing complexity of digital workplace technologies leaves IT teams blind to the never-ending number of issues that adversely affect employee experience. Existing tools and methodologies are ineffective as they focus on technology silos, causing misdiagnosed and unresolved issues: the nightmare scenario for IT.
Real-Time Alerting
Proactively identify employee experience issues before they become IT problems, with immediate red-flags about any incident.
- Focus and fix employee experience issues before any ticket storms arise
- Configure alert thresholds and workflow, including integration with 3rd-party systems
Diagnostics & Analytics
Identify the context, scope, and impact of issues to accelerate troubleshooting through machine-learning pattern spotting.
- Rapidly determine the root-cause of issues for all affected employees
- Visualization of event-level data affecting employees across all locations and devices
Automation & Remediation
Automate everything and powerfully remediate anything in seconds across more than 1 million workspaces.
- Resolve issues before employees are affected & proactively elevate employee awareness
- Customize remediation which equips IT teams with one-click resolution
At Bright Brains we are proud to be a service partner for Nexthink, offering a range of services to help our customers optimize their use of the software. Our team of certified professionals has a proven track record of successful Nexthink implementations, and we are dedicated to providing the best possible service to our customers.